Privacy Policy

We take your privacy seriously. Simple as that.

This policy explains what data we collect, why we collect it, and how we look after it. It applies to everyone who visits our website or does business with us here at UK Wholesaler.

We’re a UK-based wholesale company, and we follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. That means we’re committed to handling your personal data transparently, securely, and fairly.

1. Who We Are

We’re UK Wholesaler. Our website address is https://ukwholesaler.uk/.

If you ever have questions about your data—or anything else, really—just get in touch. You’ll find our contact details at the end of this page.

2. What Data We Collect and Why

We don’t collect data for the sake of it. Here’s what we gather and the reasons behind it.

When you place an order or set up a trade account: We’ll ask for your name, business name, email address, phone number, billing and delivery addresses, and payment details. We need this to process your orders, confirm shipments, and keep you updated on your purchases.

When you get in touch: If you email us, call us, or use our contact form, we’ll keep a record of that conversation. It helps us give you better service and sort out any issues quickly.

When you browse our site: We collect basic info like your IP address, browser type, and how you navigate around the site. This helps us understand what’s working, fix problems, and make your experience smoother.

When you leave a comment: If you comment on our site (if we have that feature enabled), we collect the data shown in the comment form, plus your IP address and browser user agent string. This helps us detect and block spam. An anonymised string created from your email address (a hash) may be passed to the Gravatar service to check if you’re using it. Once we approve your comment, your profile picture becomes visible to the public alongside it.

When you upload images: If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from any images on the site.

3. Cookies

We use cookies to make the site work properly and to improve your experience. Here’s the rundown.

Comment cookies: If you leave a comment, you can opt in to saving your name, email address, and website in cookies. It’s purely for convenience—so you don’t have to re-enter your details next time. These cookies last for one year.

Login cookies: When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This contains no personal data and disappears when you close your browser. When you log in, we set several cookies to save your login details and screen display choices. Login cookies last two days; screen options cookies last a year. If you select “Remember Me”, your login persists for two weeks. Logging out removes the login cookies.

Editing cookies: If you edit or publish content, an additional cookie is saved in your browser. It contains no personal data—just the ID of the article you edited. It expires after one day.

Cookie consent: Under UK regulations (the Privacy and Electronic Communications Regulations, or PECR), we need your consent for non-essential cookies. That’s why you’ll see a cookie banner when you first visit. We’ve kept things straightforward—you choose what you’re comfortable with.

4. Embedded Content from Other Sites

Articles on this site may include embedded content—videos, images, articles, and so on. Embedded content from other websites behaves exactly as if you’d visited that other website directly.

These external sites may collect data about you, use their own cookies, embed third-party tracking, and monitor your interaction with that content—including tracking if you’re logged into an account on their site. We don’t control what they do, so we’d encourage you to check their privacy policies too.

5. Who We Share Your Data With

We don’t sell your data. Full stop.

We do share it with trusted partners who help us run our business:

• Payment processors – to handle transactions securely.

• Delivery and logistics companies – to get your orders to you.

• IT and hosting providers – to keep our website running.

• Email service providers – to send you order confirmations and updates.

If you request a password reset, your IP address will be included in the reset email.

We only share what’s necessary, and we make sure our partners treat your data with the same care we do.

6. How Long We Keep Your Data

We don’t hang onto data forever.

Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This lets us recognise and approve follow-up comments automatically, rather than holding them in a moderation queue.

Registered users: If you register on our site, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (though you can’t change your username). Website administrators can also see and edit that information.

Orders and accounts: We keep order records and account details for as long as necessary to fulfil our legal and tax obligations, and to handle any future queries or disputes. After that, we securely delete or anonymise them.

7. Your Rights

You have rights over your data. Here’s what you can do:

• • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct anything that’s inaccurate or incomplete.

  • Deletion: Request that we erase your personal data. (We may need to keep some data for administrative, legal, or security reasons—but we’ll explain that if it applies.)

  • Restriction: Ask us to limit how we use your data.

  • Objection: Object to us processing your data for certain purposes.

  • Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, just contact us using the details below. We’ll respond within 30 days, as required by law.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how we’ve handled your data. We’d appreciate the chance to put things right first, though—so please do talk to us.

8. Changes to This Policy

We may update this policy from time to time—if the law changes, or if we change how we do things. We’ll post any updates here, so please check back occasionally. The “Last Updated” date at the top of this page will always tell you when we last made changes.

9. Contact Us